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Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.

F.A.Q.

I was told you are a “preferred shop” for my insurance company

How can I be sure you’re not working in their best interest and not mine? Because of our size and volume, we can provide quality repairs and additional claims services that makes us a preferred shop for many insurance companies. We believe that our good relationship with insurance companies is an asset for our customers. But, ultimately, our first responsibility is always to our customers and it’s a responsibility we don’t take lightly. We know our customers are entrusting their vehicle investment and, more importantly, their family’s safety with us. As auto repair professionals, we are strong advocates for value, quality and safety and we never compromise our principles for any reason.

My insurance company is steering me to a certain body shop; do I have to go there?

You don’t have to settle for less. We work with all major insurance companies. The bottom line is that most agents want the same thing we all do – quality repairs at a fair price. They want you to be satisfied with the job you receive.

How do I choose the right auto facility for me? Auto repair facilities are not all alike.

There has been a technology revolution in the auto repair industry in the last few years and we have been at the forefront of it. Today’s vehicles are more complex and technologically challenging and so auto repair has become more complex. We are committed to offering our customers an unparalleled standard of service because we know our people will do the job right. We back up every one of our technicians with the latest technology and continual training to meet the highest factory standards.

Do I have to get two or three estimates for my insurance company?

No law requires you to get more than one estimate. We work with all major insurance companies and, in our experience, it is usually unnecessary to get multiple estimates once a claim representative from the insurance company is involved. In fact, it can be the case that a car may be unsafe to drive to the next shop or additional driving may cause more damage. It’s usually best to pick a reputable repair facility and have your insurer deal directly with that facility. Cost and Value

How much will this repair cost?

Today’s complex vehicles make it difficult to give customers an immediate estimate. To properly complete an accurate, itemized estimate, a thorough disassembly is required. A guesstimate may be helpful to get the claim rolling, but a complete estimate nearly always requires disassembly.

How much will this repair cost?

Today’s complex vehicles make it difficult to give customers an immediate estimate. To properly complete an accurate, itemized estimate, a thorough disassembly is required. A guesstimate may be helpful to get the claim rolling, but a complete estimate nearly always requires disassembly.

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